Simply Lawn Care

Terms of Service

Simply Lawn
Operated by Alejandro De La Cruz (sole proprietor), Converse, Texas
Last updated: July 22, 2026

Welcome to Simply Lawn. These Terms of Service ("Terms") cover your use of our website (simplylawnsa.com), our customer portal (app.simplylawnsa.com), and the lawn-care services we provide. By requesting a quote, booking service, or using our portal, you agree to these Terms. If you don't agree, please don't use our services. "You" means the customer; "we," "us," and "our" mean Simply Lawn.

1. Our services

Simply Lawn provides residential lawn-care services in the Converse, Texas area, including mowing, edging, trimming, and yard cleanups.

  • Quotes: The easiest way to get a quote is to text a photo of your lawn to (210) 570-6408. We'll review it and reply with a price. A quote is an estimate based on the information and photos you give us; the final price may change if the actual conditions differ from what we were shown (for example, an overgrown yard, hidden obstacles, or a larger area than pictured).
  • Scheduling: We schedule visits by agreement. We do our best to arrive on time, but weather, equipment, and route conditions can affect timing.
  • Access: You're responsible for giving us safe access to the property (for example, unlocked gates) and letting us know about hazards, pets, sprinkler heads, or anything hidden in the grass. We aren't responsible for damage caused by hidden objects or conditions we weren't told about.

2. Customer portal

We offer an online customer portal at app.simplylawnsa.com/portal/login, where you can log in to view your service visits and invoices.

  • Login: You can log in with a one-time code. Today that code is sent by email; a text-message option exists but is switched off until our mobile carrier registration for text messaging is approved (see our Text Messaging Policy). Keep your login and codes private and don't share them. You're responsible for activity under your account. Let us know right away if you think someone else has access.
  • What you can do: The portal lets you view your visit history and invoices. (Online invoice payment may be added later — see Section 3.)
  • Availability: We try to keep the portal available and accurate, but we may need to take it offline for maintenance and can't guarantee it will always be error-free.

3. Payment terms

  • When payment is due: Payment is due at completion of the job, once the work is finished.
  • Overdue payments: Any payment not made by the end of the day the job is completed is considered overdue.
  • Online payment (when available): We may offer online invoice payment through a third-party payment processor (for example, Stripe). When you pay online, the processor handles your card details directly and securely; we don't store your full card number. Your online payment is also subject to the payment processor's terms.
  • Prices: Prices are as quoted for the described work. Additional or changed work may change the price, and we'll let you know.

4. Text messages (SMS)

If you use the customer portal, we may send you one-time login codes by text message to verify your login — and only when you request one. These are transactional messages only — we do not send marketing or promotional texts. Our full Text Messaging Policy describes the program, how you opt in, and how to opt out.

  • Consent: The text option is switched off, and stays off until our mobile carrier registration for text messaging is approved — every login code is sent by email. When the text option is on, you opt in by asking for a text code yourself: on the portal login screen you choose the text option, type in your own mobile number, and tap "Text me a code" — that tap is your consent to receive that one login code by text. There is no pre-checked box, and having your number in our records does not opt you in. Full details: Text Messaging Policy.
  • Frequency: Message frequency varies; for login codes it is typically 1–4 messages per month, sent only when you request one.
  • Rates: Message and data rates may apply, depending on your carrier and plan.
  • Opt out: If you ever receive a text from us, reply STOP to stop receiving them, or HELP for help. STOP is honored automatically and immediately. Email codes are the login channel in use today, so opting out of texts never affects your ability to sign in.
  • Privacy: How we handle your mobile information is described in our Privacy Policy. We do not share your mobile opt-in or consent data with third parties for marketing.

5. Acceptable use

When using our website or portal, you agree not to:

  • Use them for any unlawful purpose or in violation of these Terms.
  • Try to gain unauthorized access to any account, system, or data.
  • Interfere with, disrupt, or attempt to break the website or portal.
  • Use someone else's account or share your login codes.

6. Disclaimers

We provide our lawn-care services with reasonable care and skill. Otherwise, our services, website, and portal are provided "as is" and "as available," without warranties of any kind, whether express or implied, to the fullest extent allowed by law. We don't guarantee specific results (such as how a lawn will grow), uninterrupted portal access, or that the website or portal will be error-free. Lawn appearance and health depend on many factors outside our control, including weather, soil, watering, and prior condition.

7. Limitation of liability

To the fullest extent allowed by Texas law, Simply Lawn will not be liable for any indirect, incidental, special, or consequential damages arising from your use of our services, website, or portal. Our total liability for any claim relating to a service will not exceed the amount you paid for that specific service. Some limitations may not apply where the law doesn't allow them.

8. Governing law

These Terms are governed by the laws of the State of Texas, without regard to its conflict-of-laws rules. Any dispute relating to these Terms or our services will be handled in the state or federal courts located in Texas.

9. Changes to these Terms

We may update these Terms from time to time. If we do, we'll post the updated version here with a new "Last updated" date. Continuing to use our services after an update means you accept the new Terms.

10. Contact us

Simply Lawn — Alejandro De La Cruz
Text or call: (210) 570-6408
Email: onealejandro98@gmail.com